Tracking with Royal Mail

Posted by: Josh Thursday, January 5th, 2012

Anyone using Royal Mail tracking links lately will have noticed that when they click on the link, it redircts to a generic tracking page and doesn’t carry accross the tracking number which isn’t great for your customers.

This is because Royal Mail have quietly changed the tracking link and format you need to use. The new link is below in the correct format for our Generic Tracker extension:


If you’ve not had a chance to take a look at our tracker yet, now is a prime time. It’s just £35 and makes tracking a lot easier for your customers by adding a tracking link to the shipment email and in the customers my account area for any carrier you want to use that supports tracking links with embedded tracking numbers.

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