4hr Support
4 Hours of Support
- Supports CE & EE
- Supports Magento from CE 1.6+
- Available for Magento 1
Previously known as Gold Support.
We have a wealth of knowledge in the shipping space - if you want to leverage this for your clients then the gold support is for you. It includes help with complex personalised configuration requirements and a faster response rate to queries. This package provides real value for money if you want to hand over a larger brief and have peace of mind that any queries will be resolved quickly. It includes:
- - 4 hours of Magento specialist post sales support to help with any aspect of your extension
- - Help with complex custom configuration (please e-mail us to discuss your needs)
- - Support queries answered within 4 hours. Gold support queries will be prioritised above all other queries
Suitable for: Web design agencies who want to hand over a larger brief and gain the advice of our experts on shipping.
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