4hr Support

Gold Support
4 Hours of Support
  • Supports CE & EE
  • Supports Magento from CE 1.6+
  • Available for Magento 1


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Previously known as Gold Support.

We have a wealth of knowledge in the shipping space - if you want to leverage this for your clients then the gold support is for you. It includes help with complex personalised configuration requirements and a faster response rate to queries. This package provides real value for money if you want to hand over a larger brief and have peace of mind that any queries will be resolved quickly. It includes:

  • - 4 hours of Magento specialist post sales support to help with any aspect of your extension
  • - Help with complex custom configuration (please e-mail us to discuss your needs)
  • - Support queries answered within 4 hours. Gold support queries will be prioritised above all other queries

Suitable for: Web design agencies who want to hand over a larger brief and gain the advice of our experts on shipping.

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